Data Protection and Privacy Statement.
This is the privacy statement for the website www.crownpropertyagents.co.uk. Please read it carefully. You should only use this site if you agree to our use of information about you in accordance with this privacy statement.
We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with that information.
We may amend our privacy statement to reflect changes to our business, website or to data protection legislation. We, therefore, ask you revisit this privacy statement on a regular basis to ensure you are familiar with its terms.
This privacy statement only applies to this website; if you follow a link out of our site or leave our site in some other way, this privacy statement will no longer apply.
The privacy statement sets out (1) who we are and describes (2) the information we collect (3) how we use your information (4) how you can find out more.
(1) Who we are
Crown Property Agents, Southerden House Market Street Hailsham East Sussex BN27 2AE UK. In these terms, we refer to ourselves as “we”, “us”, “our” and “Crown Property Agents”. The user of the website is referred to as “you” and “your”.
If you have any queries about the information we hold on you, please contact us at the address above.
(2) The information we collect
We collect information from you when you complete our online forms, by means of ‘persistent cookies’ when you use our site, and in the form of ‘traffic data’.
We collect information you give us when you request contact via our ‘Contact Us’ form, and when requesting we contact you regarding ‘Land To Sell?’. We require only the information we need to provide a service to you, such as your name, postal address, telephone number and email address. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.
Where you have given consent we may also use your details to contact you to provide information about new homes available from Crown Property Agents. We may also contact you for market research purposes (to include regular polls) or to help improve our products and customer service.
We keep a record of traffic data which is logged automatically by our ISP’s servers, and which we analyse. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our site. We do not store or analyse this traffic data in a way that identifies you as an individual.
(3) What we do with your information
How we use your information
We use your information to provide you with the website.
If you wish, you can also subscribe to email alerts for information of interest to you. If you do this, we will use the information that you submit to provide the alerts to you and to analyse who is receiving email alerts from us.
You may ask us to remove you from our email alert lists at any time by writing to our Data Protection Officer at the address above. We will also offer you the option of correcting your details and of being removed from future email alerts when we send you an email alert.
When we share your information
We may disclose your information to third parties in certain circumstances but we will not sell, rent or trade your personal information.
We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it.
We may share your information with any group companies of ours so that they can provide any products and services to you where you have personally requested them.
We may provide anonymous aggregated data to reputable third parties on a commercial basis.
Where relevant, we may give third party providers who supply services to us, or who process information on our behalf, incidental access to your information. Where doing so, we will always take steps to confirm that their security measures are adequate to protect your information.
We may disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
How we keep it secure
Only authorised personnel and contractors have access to your information.
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
(4) Finding out more
If you have any questions about our privacy statement or the information we hold about you, please contact us at the address above.
Further information about data protection issues including the online Register of Data Controllers can be found at the Information Commissioner’s website.